Privia Health Uses Kyruus’ Digital Patient Access Platform to Help Empower Consumers and Drive Practice Growth
Boston, MA – October 5, 2021– Kyruus, the leader in provider search and scheduling solutions for healthcare organizations, today announced that Privia Health is now utilizing the Kyruus ProviderMatch® platform to help current and prospective patients more easily discover the Privia providers who best match their needs and self-book appointments on Privia’s website.
With approximately 2,700 providers serving three million patients across more than 700 care center locations, Privia Health sought a leading edge patient access solution to enable it to rapidly expand self-service offerings for consumers, while simultaneously reducing administrative work for providers. The team engaged Kyruus due to its leading technology platform, proven experience implementing at scale, and ability to facilitate direct online scheduling into Privia Health’s interoperable, end-to-end technology platform.
Privia Health started by building a centralized directory of its providers and locations in the KyruusOneⓇ platform to power its new consumer search experience. Kyruus’ clinical taxonomy allowed Privia Health to capture providers’ clinical areas of focus in detail, laying the foundation for its recent launch of ProviderMatch for Consumers. ProviderMatch is enabling Privia Health to offer an intuitive, dynamic search experience on its website, so consumers can more easily identify the providers who best match their needs and, in turn, providers can see more patients aligned with their expertise.
“Privia Health is focused on fostering a consumer-centered and physician-led care model and upgrading our online search and scheduling experience was an important step in streamlining access to our providers,” said Chris Voigt, Chief Technology Officer at Privia Health. “With Kyruus, we now have a scalable platform in place to keep expanding digital self-service in a way that boosts convenience for existing patients, while helping attract new patients to our provider practices.”
To further elevate its digital experience, Privia activated online scheduling within ProviderMatch, enabling both new and existing patients to view appointment availability and book visits seamlessly online. A direct integration with Privia’s EHR makes it so providers can surface open slots and capture the benefits of expanded consumer self-service without creating manual work for their practices on the back end. Privia Health has already activated online scheduling for nearly 1,200 providers, with plans to expand further in the coming months.
“Digital innovation is a must for any healthcare organization looking to accelerate growth and drive operational efficiency,” said Scott Andrews, General Manager, Health Systems at Kyruus. “Privia Health is designing a digital strategy to meet both patient and provider needs – while positioning the overall organization to scale effectively – and we’re proud to support them.”
About Privia Health
Privia HealthTM (Nasdaq: PRVA) is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The company’s platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers. For more information, visit priviahealth.com.
Kyruus helps healthcare organizations connect people with the right care across their key access points. The company’s industry-defining provider search and scheduling platform enables leading health systems, hospitals, and medical groups nationwide – spanning more than 300,000 providers – to attract and retain patients with a modern and consistent access experience. Robust provider data management forms the foundation of the platform, helping people find the right providers and care settings for their needs based on rich, system-wide information. To extend its impact on care navigation, Kyruus acquired HealthSparq in 2021 to bridge payer and provider access channels like never before. For more on why A Better Match Means Better Care®, visit www.kyruus.com.