Beaumont Health and Kyruus Partner to Provide an “Omnichannel” Experience for Patients
by Kyruus, on Feb 23, 2016 8:30:00 AM
Michigan-based system to implement ProviderMatchTM across multiple access channels to improve patient experience and care coordination
Boston, MA, February 23, 2016 – Kyruus, Inc., a leading provider of patient access and referral management solutions, announced today that Beaumont Health has selected the ProviderMatch suite of products to optimize patient access and patient experience across its physician network. Kyruus’ provider data management and smart scheduling technologies will power the online physician finder and referral services call center across the $4.1 billion dollar health system, recently formed through a merger between Beaumont Health System, Botsford Hospital, and Oakwood Healthcare.“A critical step for Beaumont after the merger was to gain a firm understanding of the entire network of physicians that we now have in place: who they are, what they do, and how to best leverage their unique areas of expertise,” said Deb Morse, Contact Center Director at Beaumont Health. “The next step was to provide our patients with intuitive and reliable tools to find the right provider for them, whether online or through our referral services center. Kyruus is able to serve both of these needs for our patients.”
“Healthcare consumers are rapidly evolving the ways in which they access healthcare information and select their healthcare providers. Some prefer to engage online, others prefer to speak with someone directly, and many like to have both options,” said Graham Gardner, CEO of Kyruus. “Beaumont Health has recognized the importance of providing consistency across all patient access channels. We’re thrilled to be partnering with them to enable this vision.”
Kyruus is a leading provider of enterprise software solutions that enable hospitals and health systems to optimize the patient experience across all channels of patient access. Leveraging a proprietary Big Data approach, our technologies integrate and enrich information about provider expertise, demographics, and scheduling logic for real-time referrals and supply-demand matching throughout the health system. ProviderMatch ensures that patients are matched with the right providers, at the right time, in a manner that maximizes provider efficiency and care coordination. To find out why a Better Match Means Better Care, please visit http://www.kyruus.com.
About Beaumont Health
Beaumont Health is Michigan’s largest health care system, based on inpatient admissions and net patient revenue. A not-for-profit organization, it was formed in 2014 by Beaumont Health System, Botsford Health Care and Oakwood Healthcare to provide patients with the benefit of greater access to extraordinary, compassionate care, no matter where they live in Southeast Michigan. Beaumont Health consists of eight hospitals with 3,337 beds, 168 outpatient sites, nearly 5,000 physicians and 35,000 employees and about 3,500 volunteers. In 2015, the organization had $4.1 billion in net revenue with 177,934 inpatient admissions, 17,151 births and 530,860 emergency visits. For more information, visit beaumont.org.