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Kit Check Install Stories:
Children’s Hospital of The King’s Daughters
Kit Check Product Delivery Manager Scott Kinsky shares the story
behind the installation of Kit Check at Children’s Hospital of The
King’s Daughters in Norfolk, Virginia.
November 12, 2014
Briefly describe the activities leading up to the install.
Two weeks prior to our arrival in Norfolk at Children’s Hospital of The
King’s Daughters (CHKD), we had regular calls with the Director of
Pharmacy, the Pharmacy Technician Coordinator and one of the Pharmacists
(Andy, Trena and Wilma, respectively). We stayed in regular
communication up to our arrival with the tasks that both the Kit Check
and King’s Daughters teams needed to complete, which include loading
User Lists and Tray Layouts, getting IP address information, ordering
new stock, and making space for the equipment. We had phenomenal
cooperation from the hospital staff in identifying the space into which
we were going to set up the scanning station and Zebra printer, in
addition to getting the IP addresses for each machine.
What happened first upon arrival for the go-live?
We verified that the space the pharmacy staff had identified for the
scanning station and RFID printer was close to the data ports and was
large enough. Once that was established, we went through the printer and
scanner configuration process, uploaded the most recent firmware and Kit
Check files into the printer and Scanning Station and verified that the
IP addresses provided could communicate with our cloud servers. The
installation process was fairly quick and we were up and running within
an hour.
What was the biggest challenge of this install?
The biggest challenge was the quick turnaround time from the start of
the Implementation. They had their Kick Off call on September 10th and
went live on the 30th. We went on back-to-back trips on the weeks of
9/22 and 9/29 to make sure everything would be ready before the month
ended. I am happy we were able to turn around this site so quickly, as
they did have quite a few trays and 9,000 items to tag. A big thanks
goes out to the staff at CHKD and to our own Kit Check staff. It was a
total team effort. And goes to show how easy the Kit Check install
process can be.
What was something unique to this hospital?
chkd-campusCHKD is part of a large, beautiful medical campus that
includes a medical school and Sentara Norfolk Hospital. CHKD and Sentara
Norfolk are located right next to each other, though they are not
affiliate hospitals of one another. I am not aware of any two hospitals
that are so close in proximity (we ate lunch at Sentara one day) and not
affiliated with one another. The cool thing is that they both use Kit
Check. Also, this was the first time I had worked in a children’s
hospital. While every hospital is unique, it was great to see our
product have an impact in an institution that helps so many kids with
health issues, especially as a parent of two young children.
What was something memorable about the community?
One of the things we thought was interesting was the mermaid and King
Neptune statues scattered around Norfolk. The pharmacy staff could not
quite explain why there were so many mermaid statues around (aside from
the obvious aquatic reference).
Site Background
Hospital Name
Children’s Hospital of The King’s Daughters
Location
Norfolk, VA
Number of Beds
175
Kit Check Team Members Present
Scott, Kevin Wu, Terri & Marta
Number of Kits Prepped
107
Number of Tags Applied
About 9,000
How many days for the install?
3 days for tagging, conversion and go-live
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